Refund Policy

At LeapSprouts, we strive to ensure complete satisfaction with our services. This refund policy outlines the terms and conditions for refunds and cancellations.

Subscription Services

For subscription-based services, we offer the following refund options:

• Cancellations within 7 days of purchase qualify for a full refund
• Monthly subscriptions can be cancelled at any time, but refunds are only issued for unused full months
• Annual subscriptions cancelled after the 7-day period may be eligible for a prorated refund at our discretion

One-Time Purchases

For one-time purchases of digital content or services:

• Full refunds are available within 24 hours of purchase if the content hasn't been accessed
• Partial refunds may be considered within 3 days of purchase if technical issues prevent proper access
• No refunds are available after content has been downloaded or accessed

Refund Process

To request a refund:

1. Contact our support team at support@mltitude.com
2. Include your order number and reason for the refund request
3. Our team will review your request within 2 business days
4. If approved, refunds will be processed to the original payment method within 5-7 business days

Exceptions

Refunds may not be available in the following cases:

• Promotional or discounted purchases
• Services that have been fully delivered or consumed
• Violations of our terms of service
• Suspected fraudulent activity

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

• Email: support@mltitude.com
• Phone: +91 8105069900
• Response Time: Within 24 hours on business days

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated revision date.

Last updated December 1st 2024